Product Features
The Benefits of a Comprehensive Restaurant App
Having a comprehensive app for your restaurant offers numerous benefits that can greatly enhance both customer experience and operational efficiency. For customers, it provides a convenient platform to access all services, from placing orders to receiving special offers, which helps in building loyalty and repeat business. The ability to manage personal information and track orders in real-time also empowers customers, making their experience more personalized and satisfying. For the restaurant management, the app streamlines operations by automating routine tasks, optimizing menu management, and providing valuable insights through detailed analytics. This not only saves time and reduces errors but also enables better decision-making to boost sales and improve customer service. Overall, a well-designed app can be a powerful tool to drive growth, increase customer satisfaction, and enhance overall restaurant management.
Essential Restaurant Details
Empower your customers with easy access to your restaurant’s key information, including operating hours, contact details, and location. Make it effortless for them to choose you for their next meal.
Special Offers & Order History
Boost customer loyalty by offering exclusive deals and making it simple for them to reorder their favorite dishes. Keep them coming back with personalized offers that enhance their dining experience.
Simple Account Management
Give your customers full control over their personal details, allowing them to update their information or even delete their account if needed. Build trust by putting their data security in their hands.
Order Placement & Tracking
Ensure a smooth and satisfying experience by allowing customers to place orders effortlessly and track them in real-time. Keep them informed and satisfied from order to delivery.
The Importance of Knowing Your Product Sales
Understanding your product sales is crucial for any restaurant. It helps you identify which dishes are popular and which ones aren't, allowing you to adjust your menu to better meet customer preferences. Tracking sales also enables you to manage inventory more efficiently, reducing waste and maximizing profits. Additionally, having a clear picture of your sales trends can help you create targeted promotions and specials to boost revenue during slower periods. Overall, knowing your sales data allows you to make informed decisions that can drive growth and enhance customer satisfaction.
Check verified users
Suspend users
Delete users
Users Management
Email marketing
Best users
Search users
Streamlined Order Management
Efficiently approve and manage orders with automated decline features, ensuring that no unconfirmed orders slip through the cracks. Regular checks for unapproved orders guarantee a smooth operation.
Comprehensive Menu Control
Easily update and manage your menu, including item details, prices, and availability. Add or remove items as needed to keep your offerings fresh and aligned with customer demand.
The Advantages of Reliable Business Support Services
Offering reliable support services for your business brings numerous advantages that can significantly enhance both operational efficiency and customer satisfaction. With our flexible support options, ranging from a standard 48-hour response time to an expedited 2-hour response window, we ensure that your business can quickly adapt to any challenges that arise. Our dedicated support team is always ready to assist, providing timely solutions that help maintain smooth operations and minimize downtime. This rapid response capability not only improves customer satisfaction but also fosters trust and reliability, essential for building long-term business relationships.
Stay Ahead with Monthly Updates and Feature Rollouts
Keep your app up-to-date and ahead of the competition with our regular monthly updates and feature rollouts. We continually improve the app's functionality and add new features based on user feedback and market trends, ensuring your restaurant always benefits from the latest innovations. These updates are designed to enhance user experience, boost engagement, and provide new opportunities for revenue growth, keeping your business agile and responsive to customer needs.
Tailor Your App with Customization Options
Make your app uniquely yours with our extensive customization options. Whether it's modifying the interface to better align with your brand or adding specific features that cater to your customers' preferences, we offer flexible solutions that fit your restaurant's needs. These customization options empower you to create a more engaging and personalized experience for your users, enhancing customer satisfaction and loyalty.
Expert Setup and Training Services
Ensure a smooth transition to using your new app with our professional setup and training services. For an additional fee, our team can provide onsite assistance to help set up the app and train your staff on how to use it effectively. This service guarantees that your team is fully equipped to leverage the app’s capabilities, reducing the learning curve and enhancing operational efficiency from day one.
Admin Features You Can Enable
- Approve and manage orders
- Automated option to decline orders if not confirmed within 5 minutes
- Server checks every 30 minutes for any faulty orders left without approval and automatically declines them
- Update and manage the menu
- Edit item names, descriptions, images, price, category, and availability
- Add items to the menu
- Remove items from the menu
- View all orders
- Filter orders by status, date, and completion
- View all users
- Filter users by Verified status
- Filter users by Suspended/Not-Suspended status
- Filter users by Marketing Notifications Enabled/Disabled
- Search users by email, name, or User ID
- Manage user accounts
- Suspend users, Un-suspend users, Issue special offers to users, Delete user accounts
- View detailed user analytics
- Graphical representations of order volume
- Expenditure over time
- Specific order details by selecting time periods
- Access detailed analytics for all orders
- Graphical representations of order volume
- Expenditure over time
- Specific order details by selecting time periods
- Order users by spending amount
- Order users by number of orders made
- Order products by revenue earned
- Order products by the number of times sold
- View detailed analytics for products
- Bar graphical representations for Total Earnings
- Bar graphical representations for Total Amount Sold
- View and manage sales data through charts
- Highlight peak ordering times
- Identify top-selling products
- Rank users based on volume and revenue
- Rank products based on volume and revenue
- Create special offers with expiration dates
- Manage special offers
- Automatically remove expired special offers
- Remove users from special offers once used
- Auto-remove special offers if no users are left
- Send notifications for each special offer
- Send notifications at any time
- View all special offers
- Filter special offers by date (From and Until)
- Filter by free item or discount offers
- Sort by expiration date, discount price, free item price, or most users going
- Update restaurant information
- Edit operating hours, contact details, delivery charges, Add and update notes
- Logout
- Support for multiple roles with specific administrative controls
- Order management access
- Limited staff interaction
- No access to user management or menu modifications for certain roles
User Features You Can Enable
- Access and redeem special offers tailored to personal preferences
- Review detailed history of past orders
- View item specifics
- See order dates
- Check order totals
- Edit personal profile information
- Change name, Update password, Edit contact details
- Option to securely delete account adhering to GDPR regulations
- Place and track orders in real-time
- Receive updates at each stage of processing
- Explore restaurant details
- View menu
- Read reviews
- Check ratings
- Receive real-time notifications
- Updates for order statuses
- Notifications for newly available offers
- Adjust notification settings
- Receive information on preferred offers only
- Use a loyalty rewards system
- Accrue points
- Redeem points for discounts or free items
- Feedback system to rate orders and provide comments for service improvement